Privacy Policy

Last updated: July 2026

Note: This is a general starting template and has not been reviewed by an attorney. Before relying on it for real client relationships, have it reviewed by a lawyer familiar with Arizona and applicable data privacy law.

Southwest Property Watch ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or use our home watch services.

Information We Collect

When you request a quote, contact us, or become a client, we may collect:

Your name, email address, and phone number
Your property address and details relevant to providing home watch services
Information you provide about vacation dates, key access, and emergency contacts
Payment information (processed securely through our third-party billing provider — we do not store full payment card details)

How We Use Your Information

We use the information we collect to:

Provide, schedule, and manage home watch services
Communicate with you about your service, visits, and reports
Send photo reports and updates about your property
Process payments for services rendered
Respond to inquiries and quote requests
Improve our services and website

How We Protect Your Information

We take reasonable steps to protect your personal information, including keys and property access details, from unauthorized access, use, or disclosure. Keys are stored securely and used only for authorized visits, emergencies, or vendor access you've approved.

Sharing of Information

We do not sell your personal information. We may share limited information with trusted third parties only as necessary to provide our services, such as:

Payment processors, to bill for services
Contractors or vendors you've authorized us to coordinate with
Emergency services, if required to protect your property or safety
As required by law

Cookies and Website Data

Our website may use basic cookies or analytics tools to understand how visitors use our site. This information is used only to improve our website and is not linked to your personal identity unless you've submitted a form.

Your Choices

You may contact us at any time to review, update, or request deletion of your personal information, or to opt out of non-essential communications.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us at kasia@southwestpropertywatch.com.